In 2016, Zipline signed a deal with the Rwandan government to build a distribution center near Muhanga, and began commercial operations that same year. In March 2014, the company pivoted and began to develop a medical drone delivery service. Keenan Wyrobek joined at this time to help find the new direction. In January 2014, the team decided to shut down Romotive to explore a more impactful mission. Co-founders Ryan Oksenhorn and William Hetzler joined during this era. In 2011, Keller Rinaudo Cliffton founded Romotive, which produced an iPhone-controlled robotic toy called Romo. Its website features uses for restaurants, groceries, convenience shopping, and e-commerce. The company also offers delivery services for non-medical products as well, including partnerships with Walmart which started in 2021, and with Sweetgreen which was announced in 2023. In addition, during the COVID-19 pandemic in 2020, the US Federal Aviation Administration (FAA) granted a Part 107 waiver to Zipline's partner organization Novant Health for the delivery of medical supplies and personal protective equipment (PPE) to medical facilities in North Carolina. In April 2019 in Ghana, the company began using drones to deliver vaccines, blood, and medicines. As of September 2021, more than 75 percent of blood deliveries in Rwanda outside of Kigali use Zipline drones. The company's drones deliver whole blood, platelets, frozen plasma, and cryoprecipitate along with medical products, including vaccines, infusions, and common medical commodities. As of September 2023, its drones have made more than 750,000 commercial deliveries and flown more than 40 million autonomous miles. The company operates distribution centers in Rwanda, Ghana, Japan, the United States, Nigeria, Cote d'Ivoire, and Kenya. is an American company that designs, manufactures, and operates delivery drones.
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